If you experience an issue with your controller that stops it from switching on please follow the simple steps below.
1. While keeping the controller fully charged and plugged in, connect the controller to the PC with USB cable.
2. If the connection is successful, reformat the controller using the settings shown below.
3. Drag the Ccon102 Controller v3.4.rar file (attached below) into the controller.
4. Then remove the cable, and the controller will update automatically.
5. You may see a program titled "Update" on the controller after performing steps 1 - 4. If you do simply run the program and the controller firmware will update to the latest version. This will take a few minutes and the screen will go blank while doing so.
Please Note - If you are going to be using your controller with a Chromebook you will need to up version the firmware to v3.5 as described in the curriculum. Please see this document for additional support.