If you see a message stating that there is no communication with the hardware there are a number of things you can try.


  1. Ensure that the USB to Parallel adapter and USB cable are connected.
  2. Check the power is switched on at the rear of the control unit and connected to the mains supply.
  3. Check that you have installed the ADAP1 software. Available to download here - https://we.tl/t-z7KIFshHdl  
  4. Ensure that the shorting links are connected on the control box. Without a link between "BUSY" and "PA7" it will not be possible to communicate with the hardware.
  5. Disconnect, reboot your PC and re launch the software.


If you continue to have problems send us a support ticket with as much information as possible and we will investigate the issue.